Frequently Asked Questions
Browser POP UP Issue: I can’t add a file via your upload link?
Browsers have changed their default pop-up blocker to not allow pop-ups. Edit your browser settings as follows:
- Open your browser settings
- Locate and select “Privacy and Security” settings/link
- Scroll down and locate “Pop-up and redirects”
- Select “Allowed” this will enable pop-ups tools to function.
I’m not comfortable with adobe pdf signature do I have to use it?
NO, Print the page, complete all areas. Scan the document to a .pdf file for upload.
Can I use the bid form that states it is a sample document?
NO – Use only the pdf file from the download page “GC Bid Form Signature Page” or “Sub Bid Form Signature Pages” ONLY.
Should I enter anything in an optional online field like NO, NONE, NOT APPLICABLE, n/a?
NO, it should be left blank.
How do I clear or edit my bid after I submitted it?
Select “Retract” and then you can replace any files and edit all online content.
I got a notice that action may be required due to an addendum after I submitted my bid. I do not see the addendum listed on my page?
Retract your bid and the new Addendum will be listed. Review and acknowledge it and Submit your bid.
How do I review my bid after I have submitted it?
After you submit your bid, select the link on the bottom of the page “View My Bid Package”.
I do not see Part 1-7 of my bid in my bid package from the “View My Bid Package” link?
This is NOT part of the publicly opened information. Review your file from the “Review File” to ensure its accuracy for the owners group.
When I try to upload a file, I get a message “Please upload a valid PDF file” Why?
You are trying to upload an unsupported file format, corrupt file, or lost your internet connection while uploading. Save only .pdf files